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    Member Feedback – Costco Self Checkout – Langford, BC

    Jun 1, 2019 3:04:00 PM | Jeff Doucette Mystery Shopping, Field Agent

    Recently, Costco installed Self Checkout lanes in its store in Langford, BC which is located just outside of Victoria.

    This is not the first time that Costco has tested self-checkout including when it pulled self-checkouts from US stores back in 2013.

    Recently Costco has also been testing self-checkout at its food courts in four US stores.

    We sent an Agent to the Langford store to test drive the Canadian self-checkout system and see how it compares to the normal Costco checkout process and also how is stacked up against self-checkout systems at other retailers.

    View the full video selfie here.

    Mystery Shopping, Field Agent